LEADING PRACTICE FOR SOLUTION MANAGER
Sterling Software Inc is one of the leading consulting practices for SAP Solution Manager. We have helped our customers for Solution Manager in various functions:
- Solution Manager reference calls
- Discovery and analysis
- Implementation and configuration
Sterling combines years of experience of SAP implementation projects, SAP technology and systems management with dedicated Solution Manager Expertise. That way we are able to offer lifecycle management solutions that can help reduce and control the total cost of ownership in complex SAP environments. Our consultants have the expertise in implementing Solution Manager for various scales of customers.
Solution Manager supports implementation, use and optimization of business processes in any way, both functional and technical.
Using ASAP roadmaps and a centralized Implementation Guide (IMG), you have full control over an implementation or upgrade project or the implementation of functional modifications.
All IMG activities, documentation, learning materials and test scenarios are attached to the business process they actually belong to.
Proactive management of technology, business processes and interfaces, all from one central cockpit.
One central tool to support your (ITIL based) support and IT processes, enabling an optimal performance in your competence centre
Change Request Management strengthens the strategy of SAP Solution Manager as SAP‘s application management platform
Sterling Software Inc is one of the primary consultancy companies in North America that specializes in Solution Manager components. Over the last 3 years we have performed several implementation projects for different customers.
Our unique Solution Manager implementation approach is based on :
- Experience in large scale SAP implementation projects, project management using ASAP implementation methodology.
- Direct partnership with SAP, development and Product Management team.
- Expertise in setting up SAP Competency centers focused on Solution Manager.
Following the ITIL processes and standard best practices for Support Desk, Change Management and SAP operations.
- In-depth knowledge and experience with SAP Solution Manager.
- Large SAP Basis technology and SAP NetWeaver experience